Empire State jewels may be returned for store credit OR exchanged for an alternate size within 10 days of receiving your order. ALL CUSTOM orders are finale sale, and cannot be returned. The product must be returned to Empire State Jewels in its original condition for a return/exchange to be processed.
Customer is responsible for all shipping costs related to returns and exchanges.
Please email to begin your return/exchange process. Please include your name and order number.
Empire State Jewels do not offer repairs.